This Privacy Policy explains how The Halcyon Nutrition Ltd ("we", "us", "our") collects, uses, stores and shares your personal data when you visit fitshluminous.world or place an order with us. We are committed to protecting your privacy and processing your personal data lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data controller
The Halcyon Nutrition Ltd
14 Meridian Place, London, E14 9FE, United Kingdom
Company No. / VAT: 12938476
Email: info@fitshluminous.world
Telephone: +44 20 7512 8394
2. Personal data we collect
We may collect and process the following categories of personal data:
- Identity data: your name as provided when placing an order or contacting us.
- Contact data: telephone number and, where provided, email address.
- Transaction data: details of products ordered, order reference and delivery information.
- Technical data: IP address, browser type and version, time-zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website.
- Usage data: information about how you use our website, including pages viewed and links clicked (collected via analytics cookies where you have consented).
- Marketing and communications data: your preferences in receiving communications from us and your communication preferences.
We do not collect any Special Category data (e.g. health data, biometric data) and we do not knowingly collect data from children under the age of 18.
3. How we collect your personal data
We collect personal data through:
- Direct interactions - when you complete the order form, contact form or otherwise communicate with us.
- Automated technologies - cookies and similar tracking technologies on our website (see our Cookie Policy).
- Third parties - analytics providers (Google Analytics) and advertising partners (Google Ads), where you have consented to such cookies.
4. Legal basis for processing
| Purpose | Legal basis (UK GDPR) |
|---|---|
| Processing and fulfilling your order | Article 6(1)(b) - performance of a contract |
| Responding to enquiries and customer support | Article 6(1)(b) - performance of a contract; Article 6(1)(f) - legitimate interests |
| Sending transactional communications about your order | Article 6(1)(b) - performance of a contract |
| Analytics and website improvement | Article 6(1)(a) - consent (via cookie banner) |
| Advertising measurement (Google Ads) | Article 6(1)(a) - consent (via cookie banner) |
| Compliance with legal obligations | Article 6(1)(c) - legal obligation |
| Fraud prevention and security | Article 6(1)(f) - legitimate interests |
5. How we use your personal data
- To process and fulfil orders for Slim Coffee Booster, including arranging delivery and collecting payment on delivery.
- To communicate with you about your order or enquiry.
- To improve our website and understand how visitors use it (analytics, with consent only).
- To measure the effectiveness of our advertising (with consent only).
- To comply with legal and regulatory obligations.
- To detect and prevent fraud.
6. Sharing your personal data
We do not sell your personal data. We may share it with:
- Delivery partners - for the purpose of fulfilling your order.
- IT and systems providers - who host and maintain our website under appropriate data processing agreements.
- Google LLC - for analytics and advertising measurement purposes, where you have consented. Google's services are governed by their own privacy policy. Data may be transferred to the United States under Standard Contractual Clauses (SCCs) approved under UK GDPR adequacy mechanisms.
- Legal and regulatory authorities - where required by law, court order or regulatory obligation.
7. International transfers
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR, including Standard Contractual Clauses or reliance on an adequacy decision by the UK Secretary of State.
8. Data retention
- Order data: retained for 7 years from the date of the transaction, to comply with UK tax and accounting obligations.
- Customer enquiry data: retained for up to 3 years from the date of last contact.
- Analytics data: retained in accordance with Google Analytics default retention settings (up to 26 months), where consent has been given.
- Cookie consent records: retained for up to 12 months.
9. Your rights under UK GDPR
You have the following rights regarding your personal data. To exercise any of them, contact us at info@fitshluminous.world:
- Right of access - to request a copy of the personal data we hold about you.
- Right to rectification - to request correction of inaccurate or incomplete data.
- Right to erasure - to request deletion of your data where there is no lawful reason for us to continue processing it.
- Right to restrict processing - to request that we limit how we use your data in certain circumstances.
- Right to data portability - to receive your data in a structured, machine-readable format where processing is based on consent or contract.
- Right to object - to object to processing based on legitimate interests.
- Right to withdraw consent - where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. You can withdraw cookie consent at any time via our cookie banner.
- Right not to be subject to automated decision-making - we do not use solely automated decision-making that produces legal or similarly significant effects.
We will respond to verified requests within one calendar month. We may need to verify your identity before processing a request.
10. Right to lodge a complaint
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom:
- Website: ico.org.uk
- Telephone: 0303 123 1113
- Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would, however, appreciate the opportunity to address your concerns before you contact the ICO. Please contact us first at info@fitshluminous.world.
11. Cookies
We use cookies and similar tracking technologies on our website. For full details of the cookies we use, their purposes and how to manage them, please see our Cookie Policy.
12. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These include HTTPS encryption for all data in transit and access controls limiting who can access personal data internally.
13. Third-party websites
Our website may contain links to third-party websites (such as academic publications referenced in our sources section). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
14. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Material changes will be communicated via a notice on our website. Continued use of our website after any changes constitutes acceptance of the updated policy.
15. Contact us
For any questions or to exercise your rights, contact:
The Halcyon Nutrition Ltd · 14 Meridian Place, London, E14 9FE
Email: info@fitshluminous.world · Tel: +44 20 7512 8394